Privacy Notice / Policy

1. Data Controller

Apollo Central LTD is the data controller for the personal information collected through our website, software, or services.

Contact:
Email: office@apollocentral.co.uk

2. Personal Data We Collect

Depending on your interaction with our services, we may collect:

• Name, email address, company name, and contact information
• Account and login information
• Technical information such as IP address, browser type, and device information
• Usage information about how you interact with our website or software
• Communications sent to us via forms, email, or support channels

We do not intentionally collect sensitive personal data unless it is strictly necessary.

3. How We Use Your Data

We process personal data for purposes including:

• Providing, maintaining, and improving our services
• Responding to enquiries, support requests, or feedback
• Personalising your experience on our website or software
• Ensuring security and preventing fraud or misuse
• Complying with legal and regulatory obligations

4. Lawful Basis for Processing

We rely on one or more of the following lawful bases under UK GDPR:

• Consent – where you have given explicit consent
• Contract – to provide services you requested
• Legal obligation – to comply with applicable laws
• Legitimate interests – for our business operations, security, and service improvements

5. Sharing and Disclosure of Data

We do not sell personal data. We may share personal data with:

• Service providers or cloud hosts
• Analytics or monitoring providers
• Regulatory or legal authorities when required

All third parties are required to comply with data protection regulations.

6. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards, such as standard contractual clauses or adequacy decisions.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, including legal obligations. Data no longer required is securely deleted or anonymised.

8. Your Rights

You have the following rights under UK GDPR:

• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure of your data (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise your rights, contact us via the details above. We may need to verify your identity before responding.

9. Cookies and Tracking

We use cookies and similar technologies. You can manage cookies through your browser settings.

10. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

11. Changes to This Privacy Notice

We may update this notice to reflect changes in our services, legal obligations, or privacy practices. The latest version will always be published on our website.

12. Complaints

If you have concerns about our use of your personal data, you can contact us or lodge a complaint with the UK Information Commissioner’s Office (ICO).

13. Review

• Created: 26 December 2025
• Last reviewed: 26 December 2025
• Next review: 26 December 2026